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The smartest thing I’ve done as a leader is to surround myself with people who balance my chaos with their calm – my team is unflappable.
And then I discovered a way to join them: The Stoic Challenge – A Philosopher’s Guide to Becoming Tougher, Calmer, and More Resilient by William B Irvine. Stoicism is a school of philosophy from the Roman Empire, emphasizing the “endurance of pain or hardship without the display of feelings.” Irvine, however, argues that the Stoics were not anti-emotion. Rather, they were “eternal optimists who possessed a profound ability to put a positive spin on life’s events.” Irvine recommends Anchoring and Framing to save us from the natural anger we feel when our expectations in life are not met. Anchoring
When someone on my team appeared distressed about a mistake, I reminded her (and me!) that no one dies in mentoring. And this has since become an anchor for my team. Undeniably, we each care deeply about our work, but we remind ourselves that our work is a privilege and a passion (for us and our clients), but not a necessity. Mistakes are inevitable, and they can be fixed. That perspective – that anchor – provides the space and grace necessary to grow and go together. Framing At the crux of Irvine’s approach to stoicism is framing the stumbles, snags, and setbacks we experience as tests of our resilience and resourcefulness. He calls this the “stoic test strategy.” Instead of being frustrated or angry, he approaches obstacles and aggravating situations with awe and occasional laughter. When I shared this framing concept with my team, we started seeing “Stoic Challenges” everywhere – an angsty client, an impatient mentee, an irritating wait time. We often text each other “Stoic Challenge!” to remind ourselves that we don’t need our frame to match their frame – we get to create a tougher, calmer, more resilient frame. By implementing the Anchor and the Frame, I’ve witnessed and experienced the dissipation of stress and frustration, replaced by fascination, entertainment, and joy. © 2025. Ann Tardy and MentorLead. www.mentorlead.com. All Rights Reserved. |
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Last year at a conference, I ran into Michelle, a Director of Nursing and one of my go-to mentors in the ACNL (Association of California Nurse Leaders) Mentoring Program.
She confessed, “I want to be selfish this year. Can you find me a mentor?” Yes and yes!! (Leaders who mentor and seek mentorship inspire me!) Shortly thereafter, I ran into Priscilla, a recently retired nurse executive who agreed to mentor Michelle in the program. When it ended, Michelle declared Priscilla the mentor she had been waiting for her whole career! What was their secret? Michelle came to the relationship ready to accomplish three concrete goals, eager for Priscilla’s guidance, support, and advice. But Priscilla came with curiosity. Before tackling those goals, she wanted to understand Michelle as a human being and why she chose those goals. Priscilla first focused on Michelle’s needs and emotions. And this pause in productivity gave Michelle permission to be vulnerable and transparent. Priscilla shifted the conversation from fact-finding to feelings. In his refreshing new book, Supercommunicators, author Charles Duhigg explores how to effectively connect through communication. He references a 2016 study by Harvard scientists who set out to understand the difference between successful and unsuccessful conversations. Studying hundreds of recorded conversations, they noticed that people interact in one of three ways:
Fact-based questions are simply a starting point, like small talk. The conversation ends when the responder answers the question.
Many ice breakers, like “Fun Facts” and “Two Truths and a Lie,” often misfire because they simply exchange information without emotion. Feeling-based questions go deeper. They draw out the other person’s needs, goals, beliefs, and emotions. They launch a discovery.
To shift fact-gathering small talk into a deeper conversation, ask a follow-up feeling question steeped in genuine curiosity. To further deepen the connection, the research concluded that when the other person reveals a need, goal, belief, or emotion, reveal something about yourself. Meet their vulnerability with yours. The mutual sharing will demonstrate and cement trust. Priscilla so masterfully pivoted their conversations from fact-gathering to feeling to revealing that Michelle ultimately referred to her mentor as her “soul friend.” © 2025. Ann Tardy and MentorLead. www.mentorlead.com. All Rights Reserved. |
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What is the ROI of mentoring? Leaders often ask this to justify the time, energy, and money required to stand up a meaningful mentoring solution.
An abundance of research evidences its impact:
But numbers lack emotion. And because we take action based on emotion, we are hungry to hear the stories behind the numbers. Last week, I witnessed a profound one… I had organized the final celebration of a leadership mentoring program so the mentees could reflect on their experience and acknowledge their mentors. When it was Marianne’s turn to share, she captivated us! Marianne had joined the program because she was feeling stuck in her career. In her words, “I dreamt of returning to nursing school, but my quiet voice was whispering, ‘Maybe it’s too late.’ So, I found myself just standing still.” Then, she was formally matched with Bridget. “My mentor is the kind of person who listens with her whole being. Who asks you the right question at the right time. Who doesn’t just point you toward your potential but walks beside you until you believe in it for yourself.” “Bridget listened and heard me. She didn’t just encourage me to go back to nursing school; she helped me remember why I wanted to become a nurse in the first place.” “She inspired me with her own story, connected me to information, plugged me into the right people, and encouraged me. Her steady belief in me lit a fire I didn’t realize had gone dim.” “She became more than a mentor. She became a guiding force and a beautiful example of the kind of nurse and person I want to be.” Marianne concluded her reflection with: “I’m not just going back to school. I’m walking forward in my path toward leadership with purpose, clarity, and a whole lot of gratitude.” From the surprised look on Bridget’s face, I could tell she was not expecting that. When Bridget and I talked afterwards, I asked her what she did as a mentor that altered the trajectory of Marianne’s life. Bridget reflected, “Honestly, I just listened to her, offered her a few suggestions, identified some potential opportunities, and shared my own story of feeling stuck.” And then Bridget added, “I didn’t think I had done anything out of the ordinary.” But she did. She created a safe, supportive space for Marianne to navigate life and take action. The numbers prove mentoring works. But the stories offer compelling reasons why it works. © 2025. Ann Tardy and MentorLead. www.mentorlead.com. All Rights Reserved. |
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In a 2019 Wisdom from the Top podcast interview, former CEO of Autodesk, Carl Bass, shared his renegade leadership strategy:
In challenging times, “you want to have conviction, but not certainty. You need to have a steady hand on the tiller, but you can’t go back and forth all the time.” “I thought of myself as the bus driver. If I try to avoid every pothole and everything in the road, everyone in the back of the bus will get pretty nauseous.” Carl joined Autodesk when it acquired his start-up in 1993. Shortly thereafter, CEO Carol Bartz identified Carl as her successor and mentored him to take the helm upon her retirement. During Carl’s tenure, he faced considerable challenges: a financial crisis, a recession, an activist investor, and the company’s new business model. Carl met each challenge with bold decision-making. He forged a path forward with no guarantee of success. “Conviction but not certainty” is clarity of purpose combined with a tolerance for ambiguity. Ambiguity is tough, however, especially for leaders who like to be in control! When the unknown feels too risky, they tend to gather more evidence, produce surveys, overanalyze data, and seek consensus. But people want to follow leaders who possess confidence, commit to some path, and are decisive. They don’t need a guarantee; they need vision in the midst of fog. They need leadership. Moving ahead without certainty is where significant progress occurs, ideas are born, and trust is built – in ourselves and each other. Agreeing to mentor is conviction without certainty. We invest in a mentee’s potential before they can show us results. Taking a new job is conviction without certainty. We invest our career in a new team with no assurance of success. Even getting married is conviction without certainty. We invest in a union with the promise of forever but not a warranty. Why? Because we believe in the possibility of the future. And that belief is louder than our fears. That belief emboldens us to improvise, innovate, iterate, and improve. Undeterred by the unknown, we navigate, adapt, and adjust, eager to discover and learn as we go. So, when we don’t take action, it’s not the guarantee we are missing. It’s the belief. And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom. ~ Anais Nin © 2025. Ann Tardy and MentorLead. www.mentorlead.com. All Rights Reserved. |
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I have a Mentee who is struggling. And my urge to fix her situation caused me to break some cardinal rules of mentoring last week.
Our monthly conversation started strong: I re-established trust, and when she regaled me with the latest in her ongoing saga, I practiced loud listening. But suddenly, I heard the rescuer in me proclaiming, “You should…” “You must…” “Here’s what you need to do….” and “Go! Now!” And like an over-eager, compliant Mentee, she “Yes!”-ed me, agreeing to implement my advice immediately. I left the conversation feeling like a rockstar – I changed my Mentee’s life! I almost strained a muscle, patting myself on the back. So when I received a disappointing text from her a week later with a sheepish update replete with excuses and apologies, I realized what I had done – I had broken a few cardinal rules of mentoring:
Cardinal Rules 1. Water Don’t Weed. 2. Slow to Yes, Fast to Maybe. 3. Challenge Don’t Cheer. They don’t need cheerleading. They need a thought partner who helps them navigate their worries: “What is causing this concern? Is there another way to frame the situation? What can you do to mitigate it? Here’s what I’ve tried …” 4. Question Marks Before Periods. 5. Improv Not an Orchestra. Treat mentoring like an improv exercise, not an orchestra performance. Be present, agile, and accepting, with a splash of levity. © 2025. Ann Tardy and MentorLead. www.mentorlead.com. All Rights Reserved. |
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Comedian and author Chelsea Handler jammed her new book, I’ll Have What She’s Having, with her standard irreverent and derisive storytelling.
But in the middle, she takes a surprising pause to share a poignant, seminal mentoring moment with Jane Fonda. As Chelsea describes the encounter, Jane invited Chelsea for dinner: “I need to talk to you.” When they sat down to eat, Jane did not hesitate, “You might have noticed that I’ve been icy toward you since the fundraiser, and I want to tell you why.” “You behaved badly at my party. From the moment you came in, you had a black cloud hanging over you. You insulted people, and it brought the whole party down. A few people told me you were horrible to them.” “I don’t get it. Why did you even come if you were in that kind of mood?” [Genuinely confused and curious, Jane paused to allow Chelsea to engage and explain.] Chelsea met Jane’s candidness with humility. She revealed her recent journey into therapy to work on her deep anger. [Rather than defend her behavior, Chelsea leaned into Jane’s invitation, not with excuses but with vulnerability.] Encouraged, Jane responded, “Good. Your gifts are plentiful. Sometimes, people with the most gifts have the easiest time throwing them in the trash.” [Here, Jane disclosed the compelling reason she summoned Chelsea to dinner. And doing so validated Chelsea’s talent.] “Don’t be a product of your environment, Chelsea. Make your environment be a product of you.” [Like a female Obi-Wan Kenobi, Jane concluded with watershed wisdom.] It was risky. Without obligation, agenda, or permission, Jane confronted Chelsea despite the unpredictability of Chelsea’s reaction. Jane dared Chelsea to be better than her behavior. It was audacious. And Chelsea could have easily missed the moment. She could have avoided the altercation, accused Jane of offending her, justified her actions, and then unloaded it all on stage in a future comedy sketch disparaging Jane. Instead, she recognized Jane’s generosity, a raw display of humanity. Chelsea concluded, “Jane will never have to talk with me about my behavior again – that kind of honesty deserves action!” Audacious mentoring moments can be formative when our courage with each other meets our commitment to each other. © 2025. Ann Tardy and MentorLead. www.mentorlead.com. All Rights Reserved. |
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In his new memoir, Viewfinder, Jon M. Chu, the director of Crazy Rich Asians and Wicked, shares his journey from USC film school to the Oscars.
When Steven Spielberg discovered a short film Jon produced for school, he invited Jon to shadow him on a movie set for the day. Spielberg offered Jon this advice: “Be extraordinarily careful about choosing your first project – hold out until you find the one that means a lot, that would allow you to do your best work, that would define you for Hollywood.” Unfortunately, this moment with Jon’s idol was followed by a few promising projects that fizzled and a 5-year drought in which he didn’t work on any movies. So, when an opportunity to direct the sequel to So You Can Dance came to him, Jon considered it. But the studio offered it as a “direct-to-DVD” movie. In Jon’s words, “The lowest form of directing gig. I’m not that person. I can’t be that person!” Directing a direct-to-DVD sequel would be ignoring Spielberg’s mentoring. When he mentioned the offer to his mom and told her he would turn it down, she scoffed, “Since when did you become a snob?” She continued, “You’re a storyteller, right? You should be able to tell a story in any form – even a direct-to-DVD movie. So, go tell a story.” Whose advice should he follow: Steven Spielberg’s or his mom’s? Spielberg’s mentoring was substantial, but, as Jon reflected, it fed a self-image that became Jon’s anchor rather than a beacon. Conversely, his mom’s mentoring reminded Jon why he wanted to be a filmmaker. With renewed confidence, Jon chose to be a great storyteller. He proactively reconfigured the script for Step Up 2 to tell the story through street dancing. His pitch to Disney was so compelling that they changed it to a theatrical release. And just like that, Jon’s career launched. Having multiple mentors is valuable – they offer different perspectives and perceptions. But it’s imperative to be discerning when advice pours in, especially when recommendations diverge. Mentors are well-intended; however, context matters. Sometimes, the advice they offer is vacuum-sealed, while our situation never is. But mentors are never responsible for our success; they are simply responsive to us. It’s our job not to execute every morsel of mentoring but to unravel and decipher them. And then take action. Compile. Contemplate. Choose. © 2025. Ann Tardy and MentorLead. www.mentorlead.com. All Rights Reserved. P.S. Tired of looking for Flash! in your email? Follow me on LinkedIn and get notified each time I publish a new Flash! |
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During an interview a few years ago, actress Kristin Bell reflected:
“I am a person who likes advice. I love getting advice because I have enough self-esteem to acknowledge the advice but know that I don’t have to take it. No one’s watching me apply it.” “I want to know how you made your marriage work. I want to know how you performed better at an audition. I want to know how you parented your kids and got them to sleep better.” “And then, I can choose what to use.” Here’s where advice gets tangled:
According to research, 76% of people report feeling annoyed, defensive, and inadequate when people give them advice – even when it’s well-intended! When did our ego become the gatekeeper of wisdom? People all around us want to offer help. And they often do so without our permission – even “Have a nice day!” is unsolicited advice. But instead of leveraging our daily interactions to improve, we often opt to protect our pride. Instead of welcoming the possibility of gaining fresh ideas, insights, and interpretations, we contort around the fragility of our esteem. Kristin Bell’s approach is grounded in curiosity:
My husband is a prolific advice-giver. His prosocial behavior is triggered when he hears about someone’s problem, project, or purpose. He immediately thinks about who or what he knows – mentoring is his leadership language. And without asking permission, he contributes guidance and recommendations. Unfortunately, I’ve watched countless people miss it. They politely nod, uncurious, as he doles out invaluable connections and ideas. Sometimes, they get dismissive, even defensive. But occasionally, I’ll witness a savvy one who leans in, listens intently, and then does something brilliant… they ask a question. A question that helps them discern how the advice might better their life. And when they contemplate the potential of incoming wisdom, their confidence noticeably elevates. By adopting Kristin Bell’s drive to curate advice, transactions can become transformations. © 2025. Ann Tardy and MentorLead. www.mentorlead.com. All Rights Reserved. |