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[Flash] Embarrassed? Fabulous! Share it to Connect and Collaborate

When I needed to strengthen the connection with my stepdaughter, I didn’t regale her with my accomplishments. I told her an embarrassing story: I was an 8th grade cheerleader-in-training when I asked the entire team during a practice how to spell that strange word they kept shouting in their cheer: L-E-T-S-G-O! My stepdaughter and I laughed hysterically and instantly bonded.

When I need to build trust with mentees, I don’t brag about my achievements. I start with an embarrassing story: I was on stage to keynote a conference when I discovered that my shirt was inside out, and then my pants ripped… in the seat! We laugh and connect, and my mentees immediately feel safe.

And now all my cringe-worthy-story-sharing is backed by research!

A study done by the Kellogg School of Management shows that embarrassment can actually be a gateway to connection, creativity, and collaboration.

Participants in the study who shared embarrassing moments before a brainstorming session generated a larger number (26% more!) and a wider range (15% more categories!) of ideas than those who shared proud moments.

Proud-moment sharing is typically used to boost participant confidence at the beginning of meetings. Inadvertently, this approach causes people to edit their contributions later. Why? Because the resulting air of achievement ultimately suffocates those anything-less-than-brilliant ideas.

But when participants reveal an embarrassing anecdote, they shed their barrier of self-censorship, allowing community and creativity to thrive!

How?

  • Embarrassment at the start alleviates the fear of embarrassment later
  • Human stories are captivating, immediately engaging people in the meeting
  • Identifying similar experiences helps people feel connected
  • Being vulnerable increases communal empathy and trust
  • Admitting blunders makes it safe for all to blunder while ideating and brainstorming
  • Reflecting on our survival-from-embarrassing-moments reinforces our own resilience

If your Zoom/Teams/WebEx calls are getting a bit stale, experiment with an embarrassing-story swap to accelerate the connection, creativity, and collaboration!

As the late filmmaker Nora Ephron (When Harry Met Sally) often said, “Everything is copy.”

Circle

let's Build better bosses

Build Better Bosses


Are you new to your role and challenged with imposter syndrome? 
Are you in a leadership transition and struggling to be a better boss?
Are you facing succession with trepidation?
Are you wondering where your job love went?

I get it!

Here's the problem:

The manager-to-leader journey is not easy. It can be a lonely adventure, and the pandemic has only compounded the isolation. Leadership can be a privilege, a pleasure, and a painful experience at the same time. When we get paid to deliver results, it's easy to lose sight of the opportunity we have to lead and make a difference.

Managing is not the same as leading - we need both to be effective, efficient, and successful. 

But when you're under pressure from your boss, your peers, your deadlines, and a myriad of complicated circumstances, our default is to manage, micromanage, and overmanage, ultimately forgetting that people also crave leadership. 

 

Leading people can be a game changer but only when we execute it with intentionality. It’s never accidental.

Frustrations, Pain, and Aggravations

I hear it all and there's nothing I haven't heard.

From managers, from managers' bosses, from managers' employees.  

Here are my top favorite frustrations of, by, with managers
(yes, I'm talking to and about you! but don't worry, I'm also talking to the manager next to you!)

Not taking ownership | Not honoring commitments | Giving reasons for why something can’t be done | Concerned about image | Blaming | Automatic No | Saying yes with no intent to commit |
Lack of curiosity | Repeating mistakes | Continuing processes that don’t work | Failure to understand the bigger picture | Not making tough decisions around personnel | My way is the only way | Silo mentality | Limited visibility |  Disconnected to needs of others | Unable to build relationships across teams | Being a victim | Setting poor example | Pessimistic | Not self-reflective | Unproductive exchanges | Unable to solve issues amongst their peers | Lack of empathy | Drama provokers |
Unable to resolve issues without escalation


Build Better Bosses Intensive … The Circle of Excellence

I developed the Build Better Bosses Intensive: to help managers evolve and achieve a level of performance that completely transforms the results they are creating because of it.

Should you be involved in this?

  • At this point, I don't know. It just depends on your current situation, where you're trying to go, and what's keeping you from getting there
  • If you're dealing with any of the aggravations listed above, I CAN tell you they're NOT just going to disappear on their own.

If you want to discuss your situation and see if the Build Better Bosses Intensive Circle of Excellence is right for you or your team, get on my calendar and schedule a short call where we can discuss.

  • There are a limited number of spaces for the Intensive, so scheduling your call sooner than later would be a good idea.
  • Here's the link to schedule a call with me: http://www.scheduleyou.in/5WmLJby5B

More More!

The Circle of Excellence! A leadership journey with a community of  peers from a variety of organizations and industries. Through masterminding, mentoring, and leadership training, we explore what it means to manage and lead simultaneously. We look at how to be effective managers, meaningful mentors, and great bosses. In the end, we discover the secret to making a difference (and having fun again), in spite of and because of the titles we hold!  

Is the Build a Better Boss Intensive and the Circle of Excellence for you? 

If you are a new manager or team lead with manager aspirations, the Circle is for you!

If you have a few years under your belt managing and leading and want to take your leadership to a new level, the Circle is for you! 

But let me be completely honest, the Circle and my time, energy, expertise, and passion are only for you if you are: 

  • committed to making a difference with your title
  • excited about influencing and inspiring others
  • willing to look at other people's perceptions of you
  • eager to identify and address your blindspots
  • prepared to take a chance and be uncomfortable
  • open to new ideas and suggestions for managing and leading
  • intentional about taking actions
  • able to persist and be resilient in the face of circumstance
  • ready to mastermind and mentor
  • eager to take your ambition on a mission

Here's the potential for you:

Leadership is a skill that can be developed, improved, and honed! Each of us can evolve from individual contributor and micromanager to Manager who Leads. It's a (neuro)science and an art; it's a passion and and a privilege.

Imagine engaging with people on your team and purposefully choosing to manage their expectations while leading them to become bigger, better, bolder versions of themselves!

We just need to reverse-engineer how people operate, examine what contributes to or contaminates trust, understand how missed expectations occur, and discover what drives people to perform and thrive. From there, we create and apply formulas that allow us to build trust, communicate, influence, develop, delegate, establish accountability, and recognize.  

A comeback story:

When Mary joined the Circle, she was struggling. She was losing the trust of her team; her communication was landing like criticism and accusation; her bosses were blaming her for their own shortcomings; and as a result, her self-esteem was teetering.

Her 360 assessment only confirmed this story. Her scores were wildly inconsistent, negative, and frustrating. She was losing at the game of leading, and she knew it.

Mary and I worked together in the Soar Coaching Program for 6 months. We focused on her communciation style that caused the intention-to-impact confusion; we worked on closing the constant expectation gaps; she experimented with new language for delegating and giving feedack; and she discovered how to manage and lead.

Mary's post-360 assessment evidenced Mary's growth and improvement - people noticed and appreciated her hard work. Her scores were consistent with a Manager who Leads. The comments from her team and her boss were complimentary, receptive, and enthusiastic. And even the suggestions for improvement had an underlying tone of responsibility and partnership.

Mary discovered how to prevent the intention-to-impact confusion and close the expectation gaps. She strengthened the trust and connection with her team. She discovered a passion for leading that softened her insistence on managing (and often micromanaging).

Today Mary is more confident and connected with her team, she experiences joy and engagement as a leader, and she is back on the path to leadership advancement. 

Why should you follow me into the Circle?

Because I've never met an insignificant person. I have, however, met people who don't realize their significance. But I do. And as a former Silicon Valley attorney who held the hands of hundreds of CEOs, I get the power of really good leaders and the impact of really bad ones. I've seen it. I've worked along side them. I've analyzed them. I'm ready to help you be one of the good ones. 

Why the Circle of Excellence?

Because aspiring leaders need a Leadership Community.

We need a leadership community now more than ever. We need to stop trying to lead in a vacuum. We need to learn from each other. And we need to lean on each other.   

The good news is that you don’t need to figure out managing vs. leading all by yourself. You don’t need to be on this journey alone. And in joining a community of greatly-intended peers (not like-minded... we need to learn from different-minded peers!), we up-level our experience and our results together!

Isaac Newton said, "If I have seen further than others, it is by standing on the shoulders of giants." Consider the Circle the shoulders of giants you've been waiting for! 

How is the Circle of Excellence different?

Studies show that we put into practice only 5% of the theories that we learn. That sucks. What a waste of time, money, energy, and enthusiasm!

Good news! That number goes up to 90% when we include masterminds, feedback, demonstrations, and mentoring.

And so that's what we've done. And I promise you will learn theories. And I promise you will put them into practice. And I promise it will make a difference so you can make a difference.

Here's the journey that the Circle of Excellence Program will take... 


Pre-360 Benchmark

You will start with a 360 assessment to identify any perceptions, strengths, blindspots, opportunities to develop.

Goal - your Ambition on a Mission

You will then create a Manager-who-Leads Goal - an objective, a commitment, a project, an obsession, your ambition on a mission that will intentionally drive from program start to finish.

Coaching & Mentoring

  • Coaching: you and I meet as need for 1:1 to explore your goals and specific situations 
  • Mentoring: you meet monthly with your Learning Partner for peer mentoring 

Group Circles for Leadership Training and HotSeats

You will come together with your group 2x/month for leadership training and hotseats. We cover a 6-month curriculum on the following essential topics: battle cry, trust, communication, delegation/accountability, feedback/development, recognition, gumption, and joy!

Weekly Success & Intentions Report

By submitting a Weekly Success & Intentions Report, I can recognize your accomplishments, identify resources, and create accountability and support throughout this journey.

Post-360 Benchmark

At the end of the program, you will do another 360 assessment to measure your progress and celebrate your improvements.

Final Showcase of Results and Recognition

You will complete the program with an opportunity to share your insights and accomplishments, and to acknowledge your results.    

Testimonials

"If it wasn’t for this program, I would have quit being a Nurse Manager. I didn’t have any guidance at my job. But with my mentor’s guidance, we worked through problems like communications, techniques, and project management. Everything they didn’t teach me in nursing school, my mentor taught me. I am three years as a Nurse Manager now and I’m still growing. Very grateful for the program!”

Sandra Marquez, BSN, PHN, MICN

"The first time I heard Ann, she opened a new perspective for me: knowing what I do not know can be the biggest hindrance to becoming an excellent leader. I quickly signed up for the Circle of Excellence. I have grown leaps and bounds as a leader, applying the knowledge Ann imparted and the sharing of challenges and solutions from the group.     

It has been an amazing journey. Ann's infectious personality and her ability to strike a unique balance of careful listening with sharing her wealth of experience and ideas. She is inspiring, insightful, and her coaching is exemplary!"

Rosemarie Brian 
Assistant Controller
Pine Street Inn

"As the Director of Learning and Development for Fairfax County Government, I was looking for a leadership program that would fit my needs of leading self and leading teams. The Circle began pre-COVID and I immediately felt connected with the other leaders in the program.

After a few meetings, we were full force into the COVID situation, and Ann continued to mentor, guide, lead, and reassure us as leaders to stay the course. We met monthly and discussed many topics that were near and dear to our specific situations, including: resiliency, change, fear, feedback, and the battle cry!

This program and Ann led the charge to support our individual and collective needs! I highly recommend the Circle of Excellence to anyone in a leadership position, for small or large teams, and to anyone ready to be more self-aware. 

I then put one of my reports into the next Circle and I saw such a change in her! She is so much more self-aware and has this sense of calm and collaboration I haven't seen before. And this is allowing me to be more effective in my own role. I actually like my job again!

Thank you, Ann, for all you do to prepare us to serve our teams! It was a life-changing program!

Robin Baker
Director, Learning and Development
Fairfax County Government


Our Circle of Excellence.

By joining the Circle, you will be connected to, learn from, and join a community of other managers committed to leading and making a difference. Each Circle includes Soar Coaching and Rise Peer-to-Peer Mentoring components

6-mo program

2x/mo group coaching calls 

Monthly 1:1 calls with Ann

Learning Partner assignments

360 Assessment

Professional Development Plans

Leadership training

Goal development and execution

Access to platform with tools

Access to monthly webinars

Ann’s books

2 Books

Investment

Cell
Cell

 

This Program is for:

  • New managers who have direct reports
  • Seasoned managers who are ready to lead more than manage
  • Anyone struggling to figure out their leadership path
  • Anyone ready to lead with passion, purpose, and possibility
  • Anyone committed to being promotable-ready
  • Intrepid souls willing to stretch beyond their comfort zone

What You Will Learn


  • How to build trust in any relationship
  • How to use communication as an influencing tool
  • How to identify and eliminate communication gaps
  • How to influence greatness in others
  • How to delegate
  • How to give (and get) feedback
  • How to coach, mentor, and mastermind
  • How to think strategically
  • How to listen critically and give advice deliberately
  • How to create and leverage a battle cry
  • How to strengthen your network internally and externally
  • How to be remarkable
  • How to be promotable-ready

Is this program right for you?

Our Circle of Excellence is definitely not for everyone.

To learn more: 

If you think our Circle of Excellence is for you, act now.

The Circle is limited to 15 people.

Visit this page: https://www.ourcircleofexcellence.com
and then register and complete a profile (this is your application) to let me know you’re interested. Then we’ll meet by phone or Zoom to see if the program is a good fit for you.

Hope springs eternal!

Ann 


Are you new to managing and challenged with imposter syndrome?
Are you in a leadership transition and struggling to be a better boss?
Are you facing succession with trepidation? 
Are you wondering where your job love went?

I get it!

Here's the problem:

The manager-to-leader journey is not easy. It can be a lonely adventure, and the pandemic has only compounded the isolation. Leadership can be a privilege, a pleasure, and a painful experience at the same time. When we get paid to deliver results, it's easy to lose sight of the opportunity we have to lead and make a difference.

Managing is not the same as leading - we need to excel at both to be effective, efficient, and successful. 

But when you're under pressure from your boss, your peers, your deadlines, and a myriad of complicated circumstances, our default is to manage, micromanage, and overmanage, ultimately forgetting that people also crave leadership.


 

Leading people can be a game changer but only when we execute it with intentionality.  It’s never accidental.

The solution:

The Circle of Excellence! A leadership journey with a community of your peers from a variety of organizations and industries. Through masterminding, mentoring, and leadership training, we explore what it means to manage and lead simultaneously. We discover how to be effective managers, meaningful mentors, and great bosses. In the end, we find the answers together. It's time to have fun again, in spite of and because of the titles we hold!  

Is the Circle of Excellence for you? 

If you are a new manager or team lead with manager aspirations, the Circle of Excellence is for you!

If you have a few years under your belt managing and leading and want to take your leadership to a new level, the Circle of Excellence is for you!

But let me be completely honest, this program and my time, energy, expertise, and passion are only for you if you are: 

  • committed to making a difference with your title
  • excited about influencing and inspiring others
  • willing to look at other people's perceptions of you
  • eager to identify and address your blindspots
  • prepared to take a chance and be uncomfortable
  • open to new ideas and suggestions for managing and leading
  • intentional about taking actions
  • able to persist and be resilient in the face of circumstances
  • ready to take your ambition on a mission
  • prepared to mastermind and mentor
  • determined to make a difference

Here's the potential for you:

Leadership is a skill that can be developed, improved, and honed! Each of us can evolve from individual contributor and micromanager to Manager who Leads. It's a (neuro)science and an art; it's a passion and and a privilege.

Imagine engaging with people on your team and purposefully choosing to manage their expectations while leading them to become bigger, better, bolder versions of themselves!

We just need to reverse-engineer how people operate, what contributes to or contaminates trust, how missed expectations occur, and what drives people to perform and thrive. From there, we create formulas to apply that allows us to build trust, communicate, influence, develop, delegate, establish accountability, and recognize.  

What we need is a Leadership Community.

We just need to reverse-engineer how people operate, what contributes to or contaminates trust, how missed expctations occur, and what drives people to perform and thrive. From there, we create formulas to apply that allows us to build trust, communciate, influence, develop, delegate, establish accountability, and recognize.


A comeback story:

When Mary joined the Circle, she was struggling. She was losing the trust of her team; her communication was landing like criticism and accusation; her bosses were blaming her for their own shortcomings; and as a result, her self-esteem was teetering.

Her 360 assessment only confirmed this story. Her scores were wildly inconsistent, negative, and frustrating. She was losing at the game of leading, and she knew it.

Mary and I worked together in the Soar Coaching Program for 6 months. We focused on her communciation style that caused the intention-to-impact confusion; we worked on closing the constant expectation gaps; she experimented with new language for delegating and giving feedack; and she discovered how to manage and lead.

Mary's post-360 assessment evidenced Mary's growth and improvement - people noticed and appreciated her hard work. Her scores were consistent with a Manager who Leads. The comments from her team and her boss were complimentary, receptive, and enthusiastic. And even the suggestions for improvement had an underlying tone of responsibility and partnership.

Mary discovered how to prevent the intention-to-impact confusion and close the expectation gaps. She strengthened the trust and connection with her team. She discovered a passion for leading that softened her insistence on managing (and often micromanaging).

Today Mary is more confident and connected with her team, she experiences joy and engagement as a leader, and she is back on the path to leadership advancement.

Why should you follow me into the Circle?

Because I've never met an insignificant person. I have, however, met people who don't realize their significance. But I do. And as a former Silicon Valley attorney who held the hands of hundreds of CEOs, I get the power of really good leaders and the impact of really bad ones. I've seen it. I've worked along side them. I've analyzed them. I'm ready to help you be one of the good ones.

Why should you follow me into the Circle?

Because I've never met an insignificant person. I have, however, met people who don't realize their significance. But I do. And as a former Silicon Valley attorney who held the hands of hundreds of CEOs, I get the power of really good leaders and the impact of really bad ones. I've seen it. I've worked along side them. I've analyzed them. I'm ready to help you be one of the good ones.

Why the Circle of Excellence?

Because aspiring leaders need a Leadership Community.

We need a leadership community now more than ever. We need to stop trying to lead in a vacuum. We need to learn from each other. We need to lean on each other.   

The good news is that you don’t need to figure out managing vs. leading all by yourself. You don’t need to be on this journey alone. And in joining a community of greatly-intended peers (not like-minded... we need to learn from different-minded peers!), we up-level our experience and our results together!

Isaac Newton said, "If I have seen further than others, it is by standing on the shoulders of giants." Consider the Circle the shoulders of giants you've been waiting for! 

How is the Circle of Excellence different?

Studies show that we put into practice only 5% of the theories that we learn. That sucks. What a waste of time, money, energy, and enthusiasm.

Good news! That number goes up to 90% when we include feedback, demonstrations, masterminding, and mentoring.

And so that's what we've done. And I promise you will learn theories. And I promise you will put them into practice. And I promise it will make a difference so you can make a difference.


Here's the journey that the Circle of Excellence Mastermind and Mentoring Program takes...

Pre-360 Benchmark

You will start with a 360 assessment to identify any perceptions, strengths, blindspots, opportunities to develop.

Goal - your Ambition on a Mission

You will then create a Manager-who-Leads Goal - an objective, a commitment, a project, an obsession, your ambition on a mission that will intentionally drive from program start to finish.

Coaching/Mentoring

  • Soar Coaching: you and I meet monthly 1:1 for personal leadership coaching
  • Rise Peer Mentoring: you meet monthly with your Learning Partner for peer mentoring 

Group Circles for Leadership Training and HotSeats

You will come together with your group 2x/month for leadership training and hotseats. We cover a 6-month curriculum on the following essential topics: battle cry, trust, communication, delegation/accountability, feedback/development, recognition

Weekly Success & Intentions Report

By submitting a Weekly Success & Intentions Report, I can recognize your accomplishments, identify resources, and create accountability and support throughout this journey.

Post 360 Benchmark

At the end of the program, you will do another 360 assessment to measure your progress and celebrate your improvements.

Final Showcase of Results and Recognition

You will complete the program with an opportunity to share your insights and accomplishments, and to acknowledge your results.    

Testimonial

"As the Director of Learning and Development for Fairfax County Government, I was looking for a leadership program that would fit my needs of leading self and leading teams. The Circle began pre-COVID and I immediately felt connected with the other leaders in the program.

"After a few meetings, we were full force into the COVID situation, and Ann continued to mentor, guide, lead, and reassure us as leaders to stay the course. We met monthly and discussed many topics that were near and dear to our specific situations, including: resiliency, change, fear, feedback, and the battle cry!

"This program and Ann led the charge to support our individual and collective needs! I highly recommend the Circle of Excellence to anyone in a leadership position, for small or large teams, and to anyone ready to be more self-aware. 

"Thank you, Ann, for all you do to prepare us to serve our teams! It was a life-changing program!"   

Robin Baker,
Director, Learning and Development
Fairfax County Government

The Solution: Our Circle of Excellence.

By joining the Circle, you will be connected to and learn from and with a community of other managers committed to leading and making a difference.

Our Circle encompasses leadership development, mentoring relationships, and coaching calls. You will be connected to people outside of your organization benefiting from other people’s perspectives and approaches.

6-mo program

2x/mo group coaching calls 

Monthly 1:1 coaching calls with Ann

Mentoring partner assignments

360 Assessment

Professional Development Plans

Leadership training

Goal development and execution

Access to platform with tools

Access to monthly webinars

Ann’s books

2 Books

Investment

Cell

 

This Program is for:

  • New managers who have direct reports
  • Seasoned managers who are ready for impassioned leadership
  • Anyone currently struggling to figure out their leadership path
  • Those ready to pivot their career
  • Anyone committed to being promotable-ready
  • Anyone willing to stretch beyond their comfort zone

What You Will Learn


  • How to build trust in any relationship
  • How to use communication as an influencing tool
  • How to identify and eliminate communication gaps
  • How to influence greatness in others
  • How to delegate
  • How to give (and get) feedback
  • How to coach and mentor
  • How to think strategically
  • How to listen critically
  • How to create and leverage a battle cry
  • How to lead with passion, purpose, and possibility
  • How to strengthen your network internally and externally
  • How to be remarkable
  • How to be promotable-ready

Is this program right for you?

Our Circle of Excellence is definitely not for everyone.

To learn more: 

If you think our Circle of Excellence is for you, act now.

Each Circle is limited to 15 people

Visit this page: https://www.ourcircleofexcellence.com
and then complete a registration and a profile (your application) to let me know if you’re interested. Then we’ll meet by phone or Zoom to see if the program is a good fit for you.

I hope I get the chance to work with you!


Hope springs eternal!

Ann 

Want your Leadership to be more Effective and Meaningful?


Are you new to your role

and challenged with imposter syndrome?


Are you in a leadership transition and struggling with being a better boss?


Are you facing succession with trepidation? 


Are you wondering where your job love went?

I get it!

Here's the problem:

The manager-to-leader journey is not easy. It can be a lonely adventure, and the pandemic has only compounded the isolation. Leadership can be a privilege, a pleasure, and a painful experience at the same time. When we get paid to deliver results, it's easy to lose sight of the opportunity we have to lead and make a difference.

Managing is not the same as leading - we need both to be effective, efficient, and successful. 

But when you're under pressure from your boss, your peers, your deadlines, and a myriad of complicated circumstances, our default is to manage, mircomanag, and overmanage, ultimately forgetting that people also crave leadershp. 

Leading people can be a game changer but only when we execute it with intentionality. It’s never accidental.

The solution:

The Circle of Excellence! A leadership journey with a community of your peers from a variety of organizations and industries. Through coaching, mentoring, and leadership development, we explore what it means to manage and lead simultaneously. We discover how to be effective managers, meaningful mentors, and great bosses. In the end, we find the answers to having fun again in spite of and because of the title we hold!  

The Circle of Excellence as 2 programs from which to choose:

  1. The Soar Coaching Program
  2. The Rise Peer Mentoring Program

Is the Circle of Excellence for you? 

If you are a new manager or team lead with manager aspirations, the Rise Program is for you!

If you have a few years under your belt managing and leading and want to take your leadership to a new level, the Soar Program is for you!

But let me be completely honest, these programs and my time, energy, expertise, and passion are only for you if you are: 

  • committed to making a difference with your title
  • excited about influencing and inspiring others
  • willing to look at other people's perceptions of you
  • eager to identify and address your blindspots
  • prepared to take a chance and be uncomfortable
  • open to new ideas and suggestions for managing and leading
  • intentional about taking actions
  • able to persist and be resilient in the face of circumstances
  • ready to take your ambition on a mission 

Here's the potential for you:

Leadership is a skill that can be developed, improved, and honed! Each of us can evolve from individual contributor and micromanager to Manager who Leads. It's a (neuro)science and an art; it's a passion and and a privilege.

Imagine engaging with people on your team and purposefully choosing to manage their expectations while leading them to become bigger, better, bolder versions of themselves!

We just need to reverse-engineer how people operate, what contributes to or contaminates trust, how missed expctations occur, and what drives people to perform and thrive. From there, we create formulas to apply that allows us to build trust, communciate, influence, develop, delegate, establish accountability, and recognize.  

 

A comeback story:

When Mary joined the Circle, she was struggling. She was losing the trust of her team; her communication was landing like criticism and accusation; her bosses were blaming her for their own shortcomings; and as a result, her self-esteem was teetering.

Her 360 assessment only confirmed this story. Her scores were wildly inconsistent, negative, and frustrating. She was losing at the game of leading, and she knew it.

Mary and I worked together in the Soar Coaching Program for 6 months. We focused on her communciation style that caused the intention-to-impact confusion; we worked on closing the constant expectation gaps; she experimented with new language for delegating and giving feedack; and she discovered how to manage and lead.

Mary's post-360 assessment evidenced Mary's growth and improvement - people noticed and appreciated her hard work. Her scores were consistent with a Manager who Leads. The comments from her team and her boss were complimentary, receptive, and enthusiastic. And even the suggestions for improvement had an underlying tone of responsibility and partnership.

Mary discovered how to prevent the intention-to-impact confusion and close the expectation gaps. She strengthened the trust and connection with her team. She discovered a passion for leading that softened her insistence on managing (and often micromanaging).

Today Mary is more confident and connected with her team, she experiences joy and engagement as a leader, and she is back on the path to leadership advancement.

Why should you follow me into the Circle?

Because I've never met an insignificant person. I've met people who don't realize their significance. But I do. And as a former Silicon Valley attorney who held the hands of hundreds of CEOs, I get the power of really good leaders and the impact of really bad ones. I've seen it. I've worked along side them. I've analyzed them. I'm ready to help you be one of the good ones.

Why the Circle of Excellence?

Because aspiring leaders need a Leadership Community.

We need a leadership community now more than ever. We need to stop trying to lead in a vacuum. We need to learn from each other. We need to lean on each other.   

The good news is that you don’t need to figure out managing vs. leading all by yourself. You don’t need to be on this journey alone. And in joining a community of greatly-intended peers (not like-minded... we need to learn from different-minded peers!), we up-level our experience and our results together!

Isaac Newton said, "If I have seen further than others, it is by standing on the shoulders of giants." Consider the Circle the shoulders of giants you've been waiting for! 

How is the Circle of Excellence different?

Studies show that we put into practice only 5% of the theories that we learn. That sucks. What a waste of time, money, energy, and enthusiasm.

Good news! That number goes up to 90% when we include feedback, demonstrations, and mentoring.

And so that's what we've done. And I promise you will learn theories. And I promise you will put them into practice. And I promise it will make a difference so you can make a difference.

2 Circle of Excellence programs to choose from:

  1. The Soar Coaching Program
  2. The Rise Peer Mentoring Program


Here's the journey that each program takes...

Pre-360 Benchmark

You will start with a 360 assessment to identify any perceptions, strengths, blindspots, opportunities to develop.

Goal - your Ambition on a Mission

You will then create a Manager-who-Leads Goal - an objective, a commitment, a project, an obsession, your ambition on a mission that will intentionally drive from program start to finish.

Coaching/Mentoring

  • Soar Coaching: you and I meet monthly 1:1 for personal leadership coaching
  • Rise Peer Mentoring: you meet monthly with your peer mentor for leadership mentoring 

Group Circles for Leadership Training and HotSeats

You will come together with your group 2x/month for leadership training and hotseats. We cover a 6-month curriculum on the following essential topics: battle cry, trust, communication, delegation/accountability, feedback/development, recognition

Weekly Success & Intentions Report

By submitting a Weekly Success & Intentions Report, I can recognize your accomplishments, identify resources, and create accountability and support throughout this journey.

Post 360 Benchmark

At the end of the program, you will do another 360 assessment to measure your progress and celebrate your improvements.

Final Showcase of Results and Recognition

You will complete the program with an opportunity to share your insights and accomplishments, and to acknowledge your results.    

Testimonial

"As the Director of Learning and Development for Fairfax County Government, I was looking for a leadership program that would fit my needs of leading self and leading teams. The Circle began pre-COVID and I immediately felt connected with the other leaders in the program.

"After a few meetings, we were full force into the COVID situation, and Ann continued to mentor, guide, lead, and reassure us as leaders to stay the course. We met monthly and discussed many topics that were near and dear to our specific situations, including: resiliency, change, fear, feedback, and the battle cry!

"This program and Ann led the charge to support our individual and collective needs! I highly recommend the Circle of Excellence to anyone who is in a leadership position, for small or large teams, and to anyone who is ready to be more self-aware. 

"Thank you Ann for all you do to prepare us to serve our teams! It was a life-changing program!"   

Robin Baker,
Director, Learning and Development
Fairfax County Government

The Solution: Our Circle of Excellence.

By joining the Circle, you will be connected to and learn from and with a community of other managers committed to leading and making a difference.

Our Circle encompasses leadership development, mentoring relationships, and coaching calls. You will be connected to people outside of your organization benefiting from other people’s perspectives and approaches.

6-mo program (April-Nov)

2x/mo group coaching calls 

Monthly 1:1 coaching calls with Ann

Learning Partner Assignments

360 Assessment

Professional Development Plans

Leadership training

Goal development and execution

Access to platform with tools

Access to monthly webinars

Ann’s books | 2 Books

 

This Program is for:

  • New managers who have direct reports
  • Veteran managers who are ready to lead more than manage
  • Those who are currently struggling to figure out their leadership path
  • Those who are ready to take action with their career
  • Those committed to being promotable-ready
  • Those who are willing to go beyond their comfort zone

What You Will Learn

  • How to build trust in any relationship
  • How to use communication as an influencing tool
  • How to identify and eliminate communication gaps
  • How to influence greatness in others
  • How to delegate
  • How to give (and get) feedback
  • How coach and mentor
  • How to think strategically
  • How to listen critically
  • How to create and leverage a battle cry
  • How to strengthen your network internally and externally
  • How to be remarkable
  • How to be promotable-ready

Is this program right for you?

Our Circle of Excellence is definitely not for  everyone.

To learn more: 

If you think our Circle of Excellence is for you, act now.

The Soar Coaching Program  is limited to 10 people.
The Rise Peer Mentoring Program is limited to 50 people.

This is our only program in 2020.

Visit this page: https://www.ourcircleofexcellence.com 
and then complete a registration
and a profile (your application) to let me know if you’re interested. Then we’ll meet by phone or Zoom to see
if the program is a good fit for you.

I hope I get the chance to work with you. This is the final program I’ll be offering

in 2020.

Cheers, Ann


P.S. Don't miss the boat! Once this program starts there won't be another like it until the spring of 2021.

Can you wait that long to kick your leadership (and your life!) into action?

[Flash] Mr. Rogers Would Love Pork Belly Ventures

Annually since 1973, cyclists have been pedaling across Iowa in a week-long bicycle-touring event called RAGBRAI.

And annually for over 20 years, Pork Belly Ventures (PBV) has been supporting thousands of RAGBRAI cyclists by offering charter services: luggage transfer, tent setup, food, entertainment, showers, bathrooms, and beds (for those who don’t want the camping experience).

Until now. The 48th RAGBRAI has officially been cancelled for 2020.

PBV founders Tammy and Pete will undoubtedly struggle – RAGBRAI is their predominant source of income.

And while they are reinventing their business, they’ve found some innovative and generous ways to help

Not only have they offered instant and full refunds to anyone who has already registered…

they also donated their trailers to three hospitals.

Why? Because they learned that medical workers are putting in long hours, sometimes unable, or unwilling to go home between shifts. They are desperate for rest.

Last week Tammy and Pete stationed PBV hotel trailers, shower trailers, and bathrooms outside of Mercy Hospital and Jennie Edmundson Hospital in Council Bluffs, Iowa and Omaha Hospital in Omaha, Nebraska.

And their agreement with the hospitals? No cost and no time limit.

Mr. Rogers would be heartened!

Fred Rogers, host of the children’s television series Mister Rogers’ Neighborhood once shared: “When I was a boy and I would see scary things in the news, my mother would say to me, ‘Look for the helpers. You will always find people who are helping.’ To this day I am always comforted by realizing that there are so many caring people in this world.”

How can you be a helper?

  • Tip generously drive-thru and delivery workers
  • Run errands for someone who is immunocompromised
  • Donate food or money
  • Share knowledge by teaching a free class online
  • Repurpose your skills, expertise, or services to solve new problems in your organization or community
  • Help someone learn how to use Zoom
  • Mentor someone who needs to be re-skilled or supported
  • Thank genuinely every front-line worker you see

We all have something to offer and some way to help… we just need to shift our focus from our circumstances to our contributions.

[Flash] Crisis Exposes Character (and Tests It and Strengthens it…)

Albert Einstein said, “Adversity introduces a man to himself.”

  • A man in Michigan stood on the corner of an Exxon gas station holding a sign: “Free Gas for Nurses.” He spent $900 of his own money to fill tanks for 80 medical workers on the front lines.
  • In South Dakota a middle school teacher stood outside a student’s house with a whiteboard and markers so he could illustrate how to graph an algebraic function after his emailed instructions after the shutdown didn’t help.
  • Every day for the past few weeks a woman in Maryland leaves hundreds of healthy bagged lunches on a tent-sheltered table at a busy intersection with a sign: “For anyone who needs it.”

According to David Brooks, author of The Road to Character, we build our character through our actions.

  • Actions that stem from honesty, courage, integrity, humility, and gratefulness
  • Actions that are not blinded by fear, vanity, gluttony, pride, or glory
  • Actions that are designed not to impress, but to serve… without expectations

And in crisis, that character is exposed and tested…

  • The first week of self-isolation, I acted with optimism (I shouted, “Hope springs eternal!” to everyone).
  • The second week I acted out of service and innovation (I architected Guides to Mobile Mentoring and Crisis Mentoring to help our clients).
  • The third week I acted adventuresome (I started learning Spanish with my niece and nephew via virtual lessons on Babbel).
  • This week I’m acting out of impatience and irritation…

Fortunately, as Brooks’ book title indicates, it’s a road to character – a journey, not a goal or a destination.

Brooks explains that people of character use every experience (even adversity) as tools for transformation. So while crisis exposes and tests our character, we can also use it to strengthen our character.

And every day we get another opportunity to do just that – to serve without expectations, to be honest, courageous, humble, and grateful.

When everything around us feels unpredictable and uncertain, our character is the one thing we can completely control.

[Flash] It Doesn’t Get Easier. We Get Stronger.

This morning my Peloton cycling instructor shouted these words to me through the monitor as I was pedaling, sweating, and struggling: “It doesn’t get easier. We get stronger!”

And while she was talking about the workout, it definitely applies to this crisis.

We are getting stronger.

Here’s the evidence:

  1. We are improvising to stay socially connected while physically distant. People are using Zoom or Skype for virtual happy hours, book clubs, and fitness classes!
  2. We are discovering creative ways to deliver value to others. A sign on a delivery truck: “We sanitize your packages before we deliver them!”
  3. We are demonstrating kindness and compassion. Some people are sewing masks, some are shopping for the elderly, others are ordering take-out from local restaurants, others are donating blood, plasma, or money.
  4. We are innovating and reinventing. Our hospital clients are skill-assessing and preparing non-ICU nurses to jump into the ICU when the surge hits.
  5. We are persevering. In the face of disappointment, we are asking, “What can we do instead?” Teens are creating at-home photo shoots to make up for canceled proms. Parents are creating drive-by birthday parades for kids. Teachers are delivering classes online.
  6. We are galvanizing positivity and celebration. People in Italy are singing from their balconies; towns are ringing bells and clapping for healthcare workers; neighborhoods are displaying holiday lights or teddy bears in front windows; animal shelters are emptying as people foster and adopt in record numbers!
  7. We are more appreciative… of our health, our essential workers, our schedules, our small accomplishments, and our toilet paper.
  8. We are being intentional… about washing our hands, cleaning our surroundings, reconnecting with friends, evaluating our priorities and commitments.
  9. We are bolstering our resilience. In spite of uncertainty and unpredictability, we are finding ways, not excuses. So, we are planning for the future.

It’s astounding… in the middle of a pandemic, we are actively improving ourselves and our world. It might not get easier, but we are stronger already!

[Flash] Hope Springs Eternal! (a Plea for Optimistic Leadership During this Crisis)

“Hope springs eternal” describes an endless renewal of hopefulness – our human tendency to find fresh reasons for optimism.

As leaders and mentors, we bear the power, the platform, and arguably the promise to ignite optimism – to be the beacon of hope, particularly when people are desperate for it. Like now.

How?

1. Provide Perspective.
When fears merge with uncertainties, anxiety escalates into panic. Help balance a pragmatic dose of concern with perspective. Your calm, empathetic, reassuring optimism will spark theirs.

2. Connect Constantly and Creatively.
Social distancing breeds isolation and depression. Intentionally combat this with virtual huddles. Reach for the phone, not just the keyboard. Experiment with FaceTime, Zoom, and other connecting and collaborating tools like Slack and Jabber.

3. Create Future-Focused Conversations.
Schedule calls, meetings, and events for next week, next month, and next quarter. Planning for the future assures there is one.

4. Practice Resilience.
What can we learn from this? How can we move forward together even stronger? Focusing on that which we cannot control is deflating. Focusing on what we can do is empowering – it gives us purpose.

5. Circulate Inspiration.
Subscribe to Optimist Daily (www.optimistdaily.com) for stories to share of hope, inspiration, and resilience (e.g. “Italians are keeping their spirits up by singing from balconies during their country-wide quarantine”)

6. Leverage the Shared Experience.
Humans bond over shared experiences and commonalities. And this pandemic is offering us both. Use it to strengthen your team – you’re in this together!

7. Be of Service.
While we are inconvenienced, many are in need. Serving others feeds the soul, especially in times of crisis. Explore ways to be of service to peers, customers, friends, and strangers.

We cannot be stuck and in action at the same time. When hope springs eternal, people spring into action!

[Flash] How to Avoid Criticism

“Only one way to avoid criticism: do nothing, say nothing, and be nothing.” ~ Aristotle

This week I’m celebrating 5 years of Flash! It was March 2015 when I committed to writing and publishing a short article every week…

  • to provide conversation starters for the mentors, mentees, and leaders in our programs
  • to create a constant connection with people
  • to contribute fresh ideas, strategies, and perspectives
  • to hone my writing skills

I started with 11 people on my mailing list (including my mom). Today over 11,000 people receive Flash!

Inevitably every week, someone emails me.

Sometimes they send me a simple thank-you or a woo-hooo! Other times people write to tell me that they or their team really needed to hear that week’s message – as if I wrote it specifically for them.

But occasionally someone will email me their criticism. They might dislike my idea, argue about my perspective, reprimand my use of a story, or even point out a typo. Sometimes they even unsubscribe.

I have to admit, I take it to heart.

As a result, every week I pause to consider if I’m writing something that might inadvertently irritate, upset, offend, or even confuse my readers (you!). I reflect on the content and scrutinize it from different angles before I publish it.

And I don’t always get it right.

I recognize that it’s risky to put my perspectives and ideas out there each week, especially in this era of unabashed judging, criticizing, and hating.

But it’s a risk I’m willing to take to inspire, ignite, contribute to, and connect with all of you!

The secret is not to avoid criticism, but instead to have something compelling you to do, say, or be… in spite thereof. The power of that commitment will mute the volume of inescapable criticism.

[Flash] Unbelievably Fantastic! Don’t Fake Positivity…

Every morning Raul shows up at Starbucks, chooses a seat facing the door, opens his laptop, and promptly greets everyone who walks in the door.

Raul shouts, “Good morning! Howya doing?”
Random coffee-deficient people smile and respond, “Good! How are you?”
Raul bellows earnestly, “Unbelievably fantastic!”

I’ve been observing this exchange for years – his delivery never falters. And the affect is palpable – his energetic spirit lifts people’s moods.

Research suggests that positivity in the workplace:

  • Improves teamwork and relationships
  • Increases productivity
  • Enhances job satisfaction and retention
  • Bolsters performance and job growth
  • Reduces stress and health issues

The benefits are so critical that a Japanese railway company once deployed scanning software to check that its employees were enthusiastically grinning. Each morning employees were required to beam into a camera that rated the quality of their smile and offered advice on how to look less gloomy.

But research shows that cultivating real positivity is more powerful than pretending.

  • Deep Acting: really trying to be positive
  • Surface Acting: faking positivity (like forced smiling into a camera)

Deep Actors are positive for prosocial reasons – to improve the workplace; whereas Surface Actors are just trying to impress the boss and keep their job.

So how can we intentionally generate positivity at work (even if we lean a bit pessimistic)?

Some proven deep-acting approaches:

  1. Laugh more
  2. Gossip less
  3. Keep a gratitude list
  4. Mentor others
  5. Be curious and interested in co-workers
  6. Celebrate, cheer, acknowledge, recognize
  7. Notice excellence
  8. Repeat the good stuff you hear about others
  9. Put things in perspective
  10. Reframe negative situations into learning situations
  11. Lower your expectations on things you cannot control
  12. Focus on possibilities
  13. Be kind – everyone is battling an inner voice

There’s no reason we can’t all be… unbelievably fantastic!

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